Helpdesk Outsourcing Market - Global Outlook and Forecast 2021-2027
  • ID: 200873
  • October 28, 2021
  • 90 pages
  • Market Monitor Global

This report contains market size and forecasts of Helpdesk Outsourcing in Global, including the following market information:
Global Helpdesk Outsourcing Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global Helpdesk Outsourcing market was valued at xx million in 2020 and is projected to reach US$ xx million by 2027, at a CAGR of xx% during the forecast period.
We have surveyed the Helpdesk Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Helpdesk Outsourcing Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global Helpdesk Outsourcing Market Segment Percentages, By Type, 2020 (%)
Outsourcing Level 1
Outsourcing Level 2
Technical Helpdesk Support Services

China Helpdesk Outsourcing Market, By Application, 2016-2021, 2022-2027 ($ millions)
China Helpdesk Outsourcing Market Segment Percentages, By Application, 2020 (%)
Automotive
Consumer Goods
IT
Telecommunication
Oil & Gas
Others

Global Helpdesk Outsourcing Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global Helpdesk Outsourcing Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa

Competitor Analysis
The report also provides analysis of leading market participants including:
Total Helpdesk Outsourcing Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total Helpdesk Outsourcing Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
Qcom Outsourcing
ABS
ActivSupport
CGS
4Results
Adaptive
AlfaVox
Batyckie Centrum Biznesu
Business Support Solution
Call Center Inter Galatica

1 Introduction to Research & Analysis Reports
1.1 Helpdesk Outsourcing Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Helpdesk Outsourcing Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Helpdesk Outsourcing Overall Market Size
2.1 Global Helpdesk Outsourcing Market Size: 2021 VS 2027
2.2 Global Helpdesk Outsourcing Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Helpdesk Outsourcing Players in Global Market
3.2 Top Global Helpdesk Outsourcing Companies Ranked by Revenue
3.3 Global Helpdesk Outsourcing Revenue by Companies
3.4 Top 3 and Top 5 Helpdesk Outsourcing Companies in Global Market, by Revenue in 2020
3.5 Global Companies Helpdesk Outsourcing Product Type
3.6 Tier 1, Tier 2 and Tier 3 Helpdesk Outsourcing Players in Global Market
3.6.1 List of Global Tier 1 Helpdesk Outsourcing Companies
3.6.2 List of Global Tier 2 and Tier 3 Helpdesk Outsourcing Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Helpdesk Outsourcing Market Size Markets, 2021 & 2027
4.1.2 Outsourcing Level 1
4.1.3 Outsourcing Level 2
4.1.4 Technical Helpdesk Support Services
4.2 By Type - Global Helpdesk Outsourcing Revenue & Forecasts
4.2.1 By Type - Global Helpdesk Outsourcing Revenue, 2016-2021
4.2.2 By Type - Global Helpdesk Outsourcing Revenue, 2022-2027
4.2.3 By Type - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Helpdesk Outsourcing Market Size, 2021 & 2027
5.1.2 Automotive
5.1.3 Consumer Goods
5.1.4 IT
5.1.5 Telecommunication
5.1.6 Oil & Gas
5.1.7 Others
5.2 By Application - Global Helpdesk Outsourcing Revenue & Forecasts
5.2.1 By Application - Global Helpdesk Outsourcing Revenue, 2016-2021
5.2.2 By Application - Global Helpdesk Outsourcing Revenue, 2022-2027
5.2.3 By Application - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Helpdesk Outsourcing Market Size, 2021 & 2027
6.2 By Region - Global Helpdesk Outsourcing Revenue & Forecasts
6.2.1 By Region - Global Helpdesk Outsourcing Revenue, 2016-2021
6.2.2 By Region - Global Helpdesk Outsourcing Revenue, 2022-2027
6.2.3 By Region - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Helpdesk Outsourcing Revenue, 2016-2027
6.3.2 US Helpdesk Outsourcing Market Size, 2016-2027
6.3.3 Canada Helpdesk Outsourcing Market Size, 2016-2027
6.3.4 Mexico Helpdesk Outsourcing Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Helpdesk Outsourcing Revenue, 2016-2027
6.4.2 Germany Helpdesk Outsourcing Market Size, 2016-2027
6.4.3 France Helpdesk Outsourcing Market Size, 2016-2027
6.4.4 U.K. Helpdesk Outsourcing Market Size, 2016-2027
6.4.5 Italy Helpdesk Outsourcing Market Size, 2016-2027
6.4.6 Russia Helpdesk Outsourcing Market Size, 2016-2027
6.4.7 Nordic Countries Helpdesk Outsourcing Market Size, 2016-2027
6.4.8 Benelux Helpdesk Outsourcing Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Helpdesk Outsourcing Revenue, 2016-2027
6.5.2 China Helpdesk Outsourcing Market Size, 2016-2027
6.5.3 Japan Helpdesk Outsourcing Market Size, 2016-2027
6.5.4 South Korea Helpdesk Outsourcing Market Size, 2016-2027
6.5.5 Southeast Asia Helpdesk Outsourcing Market Size, 2016-2027
6.5.6 India Helpdesk Outsourcing Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Helpdesk Outsourcing Revenue, 2016-2027
6.6.2 Brazil Helpdesk Outsourcing Market Size, 2016-2027
6.6.3 Argentina Helpdesk Outsourcing Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Helpdesk Outsourcing Revenue, 2016-2027
6.7.2 Turkey Helpdesk Outsourcing Market Size, 2016-2027
6.7.3 Israel Helpdesk Outsourcing Market Size, 2016-2027
6.7.4 Saudi Arabia Helpdesk Outsourcing Market Size, 2016-2027
6.7.5 UAE Helpdesk Outsourcing Market Size, 2016-2027
7 Players Profiles
7.1 Qcom Outsourcing
7.1.1 Qcom Outsourcing Corporate Summary
7.1.2 Qcom Outsourcing Business Overview
7.1.3 Qcom Outsourcing Helpdesk Outsourcing Major Product Offerings
7.1.4 Qcom Outsourcing Helpdesk Outsourcing Revenue in Global (2016-2021)
7.1.5 Qcom Outsourcing Key News
7.2 ABS
7.2.1 ABS Corporate Summary
7.2.2 ABS Business Overview
7.2.3 ABS Helpdesk Outsourcing Major Product Offerings
7.2.4 ABS Helpdesk Outsourcing Revenue in Global (2016-2021)
7.2.5 ABS Key News
7.3 ActivSupport
7.3.1 ActivSupport Corporate Summary
7.3.2 ActivSupport Business Overview
7.3.3 ActivSupport Helpdesk Outsourcing Major Product Offerings
7.3.4 ActivSupport Helpdesk Outsourcing Revenue in Global (2016-2021)
7.3.5 ActivSupport Key News
7.4 CGS
7.4.1 CGS Corporate Summary
7.4.2 CGS Business Overview
7.4.3 CGS Helpdesk Outsourcing Major Product Offerings
7.4.4 CGS Helpdesk Outsourcing Revenue in Global (2016-2021)
7.4.5 CGS Key News
7.5 4Results
7.5.1 4Results Corporate Summary
7.5.2 4Results Business Overview
7.5.3 4Results Helpdesk Outsourcing Major Product Offerings
7.5.4 4Results Helpdesk Outsourcing Revenue in Global (2016-2021)
7.5.5 4Results Key News
7.6 Adaptive
7.6.1 Adaptive Corporate Summary
7.6.2 Adaptive Business Overview
7.6.3 Adaptive Helpdesk Outsourcing Major Product Offerings
7.6.4 Adaptive Helpdesk Outsourcing Revenue in Global (2016-2021)
7.6.5 Adaptive Key News
7.7 AlfaVox
7.7.1 AlfaVox Corporate Summary
7.7.2 AlfaVox Business Overview
7.7.3 AlfaVox Helpdesk Outsourcing Major Product Offerings
7.4.4 AlfaVox Helpdesk Outsourcing Revenue in Global (2016-2021)
7.7.5 AlfaVox Key News
7.8 Batyckie Centrum Biznesu
7.8.1 Batyckie Centrum Biznesu Corporate Summary
7.8.2 Batyckie Centrum Biznesu Business Overview
7.8.3 Batyckie Centrum Biznesu Helpdesk Outsourcing Major Product Offerings
7.8.4 Batyckie Centrum Biznesu Helpdesk Outsourcing Revenue in Global (2016-2021)
7.8.5 Batyckie Centrum Biznesu Key News
7.9 Business Support Solution
7.9.1 Business Support Solution Corporate Summary
7.9.2 Business Support Solution Business Overview
7.9.3 Business Support Solution Helpdesk Outsourcing Major Product Offerings
7.9.4 Business Support Solution Helpdesk Outsourcing Revenue in Global (2016-2021)
7.9.5 Business Support Solution Key News
7.10 Call Center Inter Galatica
7.10.1 Call Center Inter Galatica Corporate Summary
7.10.2 Call Center Inter Galatica Business Overview
7.10.3 Call Center Inter Galatica Helpdesk Outsourcing Major Product Offerings
7.10.4 Call Center Inter Galatica Helpdesk Outsourcing Revenue in Global (2016-2021)
7.10.5 Call Center Inter Galatica Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

None

None

List of Tables
Table 1. Helpdesk Outsourcing Market Opportunities & Trends in Global Market
Table 2. Helpdesk Outsourcing Market Drivers in Global Market
Table 3. Helpdesk Outsourcing Market Restraints in Global Market
Table 4. Key Players of Helpdesk Outsourcing in Global Market
Table 5. Top Helpdesk Outsourcing Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Helpdesk Outsourcing Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Helpdesk Outsourcing Revenue Share by Companies, 2016-2021
Table 8. Global Companies Helpdesk Outsourcing Product Type
Table 9. List of Global Tier 1 Helpdesk Outsourcing Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Helpdesk Outsourcing Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type – Global Helpdesk Outsourcing Revenue, (US$, Mn), 2021 VS 2027
Table 12. By Type - Helpdesk Outsourcing Revenue in Global (US$, Mn), 2016-2021
Table 13. By Type - Helpdesk Outsourcing Revenue in Global (US$, Mn), 2022-2027
Table 14. By Application – Global Helpdesk Outsourcing Revenue, (US$, Mn), 2021 VS 2027
Table 15. By Application - Helpdesk Outsourcing Revenue in Global (US$, Mn), 2016-2021
Table 16. By Application - Helpdesk Outsourcing Revenue in Global (US$, Mn), 2022-2027
Table 17. By Region – Global Helpdesk Outsourcing Revenue, (US$, Mn), 2021 VS 2027
Table 18. By Region - Global Helpdesk Outsourcing Revenue (US$, Mn), 2016-2021
Table 19. By Region - Global Helpdesk Outsourcing Revenue (US$, Mn), 2022-2027
Table 20. By Country - North America Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2021
Table 21. By Country - North America Helpdesk Outsourcing Revenue, (US$, Mn), 2022-2027
Table 22. By Country - Europe Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2021
Table 23. By Country - Europe Helpdesk Outsourcing Revenue, (US$, Mn), 2022-2027
Table 24. By Region - Asia Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2021
Table 25. By Region - Asia Helpdesk Outsourcing Revenue, (US$, Mn), 2022-2027
Table 26. By Country - South America Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2021
Table 27. By Country - South America Helpdesk Outsourcing Revenue, (US$, Mn), 2022-2027
Table 28. By Country - Middle East & Africa Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2021
Table 29. By Country - Middle East & Africa Helpdesk Outsourcing Revenue, (US$, Mn), 2022-2027
Table 30. Qcom Outsourcing Corporate Summary
Table 31. Qcom Outsourcing Helpdesk Outsourcing Product Offerings
Table 32. Qcom Outsourcing Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 33. ABS Corporate Summary
Table 34. ABS Helpdesk Outsourcing Product Offerings
Table 35. ABS Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 36. ActivSupport Corporate Summary
Table 37. ActivSupport Helpdesk Outsourcing Product Offerings
Table 38. ActivSupport Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 39. CGS Corporate Summary
Table 40. CGS Helpdesk Outsourcing Product Offerings
Table 41. CGS Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 42. 4Results Corporate Summary
Table 43. 4Results Helpdesk Outsourcing Product Offerings
Table 44. 4Results Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 45. Adaptive Corporate Summary
Table 46. Adaptive Helpdesk Outsourcing Product Offerings
Table 47. Adaptive Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 48. AlfaVox Corporate Summary
Table 49. AlfaVox Helpdesk Outsourcing Product Offerings
Table 50. AlfaVox Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 51. Batyckie Centrum Biznesu Corporate Summary
Table 52. Batyckie Centrum Biznesu Helpdesk Outsourcing Product Offerings
Table 53. Batyckie Centrum Biznesu Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 54. Business Support Solution Corporate Summary
Table 55. Business Support Solution Helpdesk Outsourcing Product Offerings
Table 56. Business Support Solution Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
Table 57. Call Center Inter Galatica Corporate Summary
Table 58. Call Center Inter Galatica Helpdesk Outsourcing Product Offerings
Table 59. Call Center Inter Galatica Helpdesk Outsourcing Revenue (US$, Mn), (2016-2021)
List of Figures
Figure 1. Helpdesk Outsourcing Segment by Type
Figure 2. Helpdesk Outsourcing Segment by Application
Figure 3. Global Helpdesk Outsourcing Market Overview: 2020
Figure 4. Key Caveats
Figure 5. Global Helpdesk Outsourcing Market Size: 2021 VS 2027 (US$, Mn)
Figure 6. Global Helpdesk Outsourcing Revenue, 2016-2027 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Helpdesk Outsourcing Revenue in 2020
Figure 8. By Type - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 9. By Application - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 10. By Region - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 11. By Country - North America Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 12. US Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 13. Canada Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 14. Mexico Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 15. By Country - Europe Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 16. Germany Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 17. France Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 18. U.K. Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 19. Italy Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 20. Russia Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 21. Nordic Countries Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 22. Benelux Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 23. By Region - Asia Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 24. China Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 25. Japan Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 26. South Korea Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 27. Southeast Asia Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 28. India Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 29. By Country - South America Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 30. Brazil Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 31. Argentina Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 32. By Country - Middle East & Africa Helpdesk Outsourcing Revenue Market Share, 2016-2027
Figure 33. Turkey Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 34. Israel Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 35. Saudi Arabia Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 36. UAE Helpdesk Outsourcing Revenue, (US$, Mn), 2016-2027
Figure 37. Qcom Outsourcing Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 38. ABS Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 39. ActivSupport Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 40. CGS Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 41. 4Results Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 42. Adaptive Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 43. AlfaVox Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 44. Batyckie Centrum Biznesu Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 45. Business Support Solution Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 46. Call Center Inter Galatica Helpdesk Outsourcing Revenue Year Over Year Growth (US$, Mn) & (2016-2021)

None

Custom Research

Looking for more specific research study and analysis? Contact our Custom Research Team

Write to Custom Research Team